By Email

Raising a ticket by email is easy, simply send an email with your question or problem to You will receive a confirmation that your ticket has been logged, and an agent will look at your ticket and get back to you. 

By Phone

You can call us on 01438 567551 and an agent will log your ticket for you.

Using the Support Portal

You can log into the OGEL IT support portal to raise a ticket (you're already here), simple browse to, log in and click 'New Support Ticket'.